Frequently asked questions
Everything about documents, timelines, payments and our services - in one place.
How long does it take to get a France visa?
Processing time from the French Embassy varies: 3–12 working days for short-stay (Schengen) visas and 1 week to 2 months for long-stay visas. We recommend applying well in advance of your travel dates.
What documents are required for a Schengen visa?
Required documents typically include: a completed application form, a passport (valid at least 3 months beyond your stay), passport photos, your travel itinerary, flight and hotel reservations, travel insurance, proof of accommodation, proof of financial means, and a cover letter explaining the purpose of your trip. Our Standard and All-in-One packages include assistance with all of these documents.
Can you guarantee my visa will be approved?
The final decision is at the sole discretion of the French Embassy, so no one can guarantee approval. What we do guarantee is expert guidance, complete document checks and personalised assistance to minimise the risk of refusal - which is why our success rate is over 98%.
What is the difference between the Standard and All-in-One packages?
The Standard Package (4,990 THB) includes essential assistance: form filling, appointment scheduling, flight and hotel reservations, free translations (up to 3 documents) and document checks. The All-in-One Package (11,990 THB) includes everything in Standard plus travel insurance, all visa and service fees, identity photos, passport return by post and more comprehensive support. It is our most popular package for a stress-free experience.
Will I need to attend a visa interview?
No - for Schengen visas filed from Thailand there is no formal interview. You simply attend your appointment at the TLScontact Visa Centre in Bangkok to submit your documents and biometrics. We prepare you for this appointment: what to expect and which documents to bring, and we hand over a print-ready file on the day. We also provide a motivation letter template and review your application to make sure everything is in order.
Can you translate my documents?
Yes - both our Standard and All-in-One packages include free translations of up to 3 documents. If you need more documents translated, we can arrange it for an additional fee. Our translations are done by professionals and meet the requirements of the French Embassy.
How do I pay for your services?
We accept payment by bank transfer. Once you choose your package, we provide our bank details. You can either pay the full amount in advance, or pay 50% to open your file and the remaining 50% when we deliver your print-ready documents. We do not accept cash payments.
Do you offer refunds if my visa is rejected?
Unfortunately no - the final decision is made by the French Embassy and cannot be influenced. We do everything possible to ensure your application is complete and accurate. In case of rejection, we review the reasons with you and advise on reapplying.
Can foreigners in Thailand use your service?
Absolutely! Our services are available to both Thai nationals and foreigners working in Thailand with a work permit. We specialise in applications filed from Thailand.
What is the success rate of your visa applications?
We are proud to maintain a success rate of over 98% for our clients. This is the result of thorough document checks, expert knowledge of France visa requirements and personalised assistance throughout the process. While we cannot guarantee approval, we do everything possible to maximise your chances.
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